Mazda of Hamilton
Reviews
Mazda Of Hamilton
See what our customers have to say about us.
4.4
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Riyad Mohammad
Great service
Reviewed on September 02, 2026
Atom Webstar
Mazda upper james has been very good to me fast service, hard working team,
Reviewed on September 02, 2026
eejay
First class professional service delivered in a very amiable fashion. The courtesy driver was also diligent and very friendly.
Reviewed on September 02, 2026
Flora Beatrice
Excellent customer experience.
Reviewed on September 01, 2026
Michelle Barnard
Connor was very helpful trying to figure out if there was an issue with my key gob and the door locking mechanism. I would recommend this Mazda for service.
Reviewed on August 30, 2026
Tom Canniff
Excellent customer experience.
Reviewed on August 29, 2026
Patrick Rochon
Excellent customer experience.
Reviewed on August 27, 2026
Ken Farrugia
Excellent customer experience.
Reviewed on August 27, 2026
Jason Pasiecznik
Excellent customer experience.
Reviewed on August 27, 2026
Gregory Merkley
Friendly and kind service, done. Excellently and quickly! :)
Reviewed on August 24, 2026
Hi Gregory, thank you for leaving our service team five stars. We greatly appreciate it!
Mazda Of Hamilton responded on August 26, 2026
Sylvia Brellisford
Hi, Service Coordinator Connor S. has provided excellent "customer satisfaction" (a step above customer service) all 3 times I have had my new CX30 in for service. Always a pleasant greeting, big smile & a demeanour that makes you feel like you are special. Upper James Mazda is lucky to have him. Most recently I had a nasty 4" scratch on my new vehicle that I couldn't fix. Connor introduced me to Damian in the body shop who provided a miracle. Looks brand new. Thank you to both young men. You made my day.....😊
Reviewed on August 24, 2026
Hi Sylvia, thank you for leaving this fantastic feedback about your experiences with Connor and the team. We look forward to sharing your review with them and happy to continue providing you excellent customer service on every visit. Thank you, again!
Mazda Of Hamilton responded on August 26, 2026
Pete Burgess
Excellent customer experience.
Reviewed on August 22, 2026
Hi Pete, thank you for leaving our team five stars! We greatly appreciate it!
Mazda Of Hamilton responded on August 26, 2026
Saranyajit
Excellent service from Mazda of Hamilton, as always!
They were running a little behind schedule, but they made sure it didn’t affect my day at all. They arranged an Uber to drop me off and another one to pick me up once my car was ready, which made everything very convenient and kept me on schedule.
The team was professional, helpful, and really took care of everything. This is the kind of customer service that keeps you coming back.
Couldn’t ask for anything more. Highly recommend Mazda of Hamilton!
Reviewed on August 21, 2026
Hi Saranyajit, Thank you for leaving this wonderful review for our service team. We are thrilled to hear about your excellent experinences with us and look forward to sharing all your kind words with our team!
Mazda Of Hamilton responded on August 26, 2026
Mary Guyatt
The Service staff at this Mazda dealership is amazing. They went above and beyond what I expected!
Reviewed on August 21, 2026
Hi Mary, thank you for leaving our service team five stars! We greatly appreciate your feedback and will be sure to share your review with the team!
Mazda Of Hamilton responded on August 26, 2026
Sabrina Casali
Excellent service, friendly staff. Highly recommend. They sent me a video of my vehicle to show me what needed to be fixed which was great!
Reviewed on August 20, 2026
Hi Sabrina, thank you for leaving our team such a wonderful review. We love that you had such an excellent service, including the videos we send. We look forward to sharing your feedback with our team!
Mazda Of Hamilton responded on August 26, 2026
Wihel Altai
Excellent customer experience.
Reviewed on August 20, 2026
Hi Wihel, thank you for leaving us five stars. We greatly appreciate it!
Mazda Of Hamilton responded on August 26, 2026
Lori Edwards
My mom recently purchased a Mazda3 hatchback. This is the first Mazda purchase in our family. My mom was treated very kindly and personally from the first moment of contact with anyone on the lot. Dutch was our salesperson and we cannot not say enough good things about the service provided. Dutch was kind, attentive to my mom’s needs and questions. He was the consistent point of contact from the beginning of the journey to the day of pick up. We have no doubt at all when or if any questions arise, we will receive the same calibre of care.
A very sincere thank you to Dutch at Mazda on upper James st, Hamilton.
My mom loves her new wheels!!!
Reviewed on August 17, 2026
Hi Lori, thank you for leaving this wonderful review for Dutch and congratulations to your mom. We are thrilled she loves her new wheels and appreciate your very kind words about Dutch. We look forward to sharing your feedback!
Mazda Of Hamilton responded on August 26, 2026
Binela Gedja
Excellent customer experience.
Reviewed on August 17, 2026
Hi Binela, thank you for leaving our team a five star review. We greatly appreciate it!
Mazda Of Hamilton responded on August 19, 2026
Baqerr
Excellent customer experience.
Reviewed on August 16, 2026
Hi Bagerr, our team greatly appreciates the five star review. Thank you, and we look forward to seeing you on your next visit!
Mazda Of Hamilton responded on August 19, 2026
joyce gilbart
Excellent customer experience.
Reviewed on August 16, 2026
Hi Joyce, thank you for leaving our team a five star review. We greatly appreciate your feedback!
Mazda Of Hamilton responded on August 19, 2026
